Delivery Policy

All our orders are sent out by Royal Mail 2nd class delivery and we aim to despatch within 3-5 working days.

Delivery charges are £2.50 for activity kits and £4.99 for party kits, due to their size. However, we also offer free local collection.

Free Local Collection

If you live in North Wales we offer a free local pick up option.

If you wish to collect your purchase locally, please select this option at checkout. You can then collect your order, when it is available, at Baroque, 13 Crown Lane, Denbigh, Denbighshire, LL16 3AA.

Please wait for your collection confirmation email before attempting to collect your purchase. You will be required to show your receipt and a form of ID to be able to collect.

Return & Exchange Policy

We really hope you are delighted with your purchase. However, if for some reason you do wish to request a return, we will be happy to provide a full refund provided it is received in its original condition and returned within 28 days of purchase.

We regret we cannot pay for returns. All returns must be sent with proof of postage.

Please contact us before returning an item.

  • Black Facebook Icon
nwwt logo small.png

© 2020 By The Polka Dot Fox. Proudly created with